This conversation with Nour Bitar and Jesse Adams shows just how much leaders carry the responsibility to rebalance recognition, so that invisible labour isn’t taken for granted — whether it’s in our families or our organizations.

The "wake of leadership" is the ripple effect we leave behind with every action, every decision, every interaction. Whether we realize it or not, our wake is shaping how people experience us, and the culture of our organization.

In the workplaces I get to work with, the leaders who are making the biggest impact don’t always have the kind of charisma we’re used to celebrating. They aren’t the loud, showy kind that fills a room. But they bring something else rooted in emotional intelligence. And that’s what’s really changing how teams connect and communicate.