What I've come to believe is that success is composed of three things: an unwavering belief we will succeed, the perseverance and commitment to stay ready, and the humility to recognize that we need to be lucky for moments outside of our control to show up. When you know that, you can push through the hard days without needing proof yet that it's working.

As leaders, we didn't create most worldly challenges. But we do have a responsibility to create the conditions to help our people navigate.

Do you need to repaint the walls, or do you need to reevaluate whether the they should even exist at all? This is an analogy we use at the beginning of our work with organizations and it gets us far. One is iterative; you adjust a process, update a policy, refine a structure and keep moving. The other is transformational. With the “walls”, you’re dealing with how someone or a group of folks fundamentally sees the world and what they think is even possible.